Maximize the Power of Ottimate

Ensure your Ottimate solution always delivers maximum value with our dedicated team that’s committed to transforming your implementation into a continuous partnership.

Frequently Asked Questions

How often will I be engaging with my Concierge team?

We offer tiered concierge options tailored to your needs. Reach out to our team to learn more about which option is best for you.

How is Ottimate Concierge different from Ottimate Support?

Our Ottimate Support team is focused on break-fix items. As an extension of your team, Ottimate Concierge manages components of the Ottimate solution and proactively recommends improvements.

How do I submit requests or tasks to the Concierge team?

There are dedicated communication channels for engaging with your Concierge team that are shared as part of the partnership.

What if there is something my team requires that is outside the standard tiered packages?

That is great! With our strategic consulting team, we can partner with you to determine the best way to address your specific request. The ultimate goal is to ensure you are getting the maximum value from your investment.

Get more from Ottimate

See how Ottimate Concierge helps you continuously optimize workflows, reduce manual effort, and maximize long-term value.